ServiceNow AI Platform forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Create Knowledge article templates

We rely heavily on the knowledge articles and have a standard set of templates we use for each of our customers. Right now we have word docs that contain our templates that we copy and paste from when creating new articles. I've seen the 'Save as Tem...

skaufmann by ServiceNow Employee
  • 2592 Views
  • 8 replies
  • 0 helpfuls

Audit history for a deleted record

I have found that some of our Business Services are being deleted, and would like to track down the offender. however, once a record has been deleted, how can I view an audit history?I have tried to look in the logs, but don't know what to look for. ...

by  
  • 3337 Views
  • 8 replies
  • 0 helpfuls

Multiple value selection for a field in form

I have a field in a form where i need multiple values(not users) to be selected. Only way i think of doing it is by watchlist (glide_list). I can't do it as choice list as it gives only one option to select from the list. Other way of doing it as cre...

by  
  • 4824 Views
  • 4 replies
  • 2 helpfuls