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03-16-2022 04:37 AM
Using ${URI_REF} displays the ticket link url(something like here https://dev11092.service-now.com/nav_to.do?uri=change_request.do%3Fsys_id=956c574587128110c3d48211d8...) and not a ticket number hyperlink ( CHG123452) when used with notification type as meeting invitation.
Is there a workaround for this?
Also email scripts do not work with type as meeting invitation.
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03-16-2022 04:46 AM
HI,
As per my knowledge this is expected behavior. Any type of script is not allowed in invitations and ${URI_REF}will put complete URL.
Pease check below link to learn more about related configurations:
Thanks,
Anil Lande
Thanks
Anil Lande

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03-16-2022 04:46 AM
HI,
As per my knowledge this is expected behavior. Any type of script is not allowed in invitations and ${URI_REF}will put complete URL.
Pease check below link to learn more about related configurations:
Thanks,
Anil Lande
Thanks
Anil Lande
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03-16-2022 09:28 PM
I was assuming this has changed with later releases.