‎09-13-2016 04:52 AM
Hi,
How do we control the printing of a request or incident in the Service Portal in Helsinki?
There's no print button as far as I can see, and ctrl-p yields a mostly useless layout.
br
Thomas
Solved! Go to Solution.
‎09-11-2017 02:27 AM
hi again
just found out, you can control which output is used by adding sysparms
ie, using the ess view (or any other view)
&sysparm_media=print&sysparm_result_view=ess
this is very usefull if you want to control what is send to the printer 🙂
more about sysparm http://wiki.servicenow.com/index.php?title=Navigating_by_URL#gsc.tab=0
View solution in original post
‎09-18-2019 05:00 AM
Below should be in HTML for it to work:
<a href="{{data.ticketPrint}}" target="_blank" class="panel-button" title="Print">
<span class="glyphicon glyphicon-print"></span>
</a>
