Resolved! how do i create a new form?
how do i create a form? I think I need to start by creating a new applicatio. I am a beginner, so a step by step instruction would be helpful.This is for a new process, not it incident tracking.
Forum Posts
Exchange Web Services (EWS) for email outbound and inbound
Dear community,has anyone used Exchange Web Services (EWS) for ServiceNow email outbound and inbound.OOTB email account types are POP 3, SMTP and IMAP. No EWS.Any input is much appreciated.Many thanks
Resolved! Agent Workspace vs Now Experience Workspace
Hello, I am looking for some guidance or some understanding around Agent Workspace vs the Now Experience Workspace. Our support teams are looking to move from homepages and dashboards into the workspace platform instead and we are running into trou...
Resolved! Display subcategories as clickable items
Hi all!I have a requirement from a customer to show subcategories as items in the "SC Category Page"-widget.OOB, when a category does not have any orderable items, the page will only state that there are no items in the category, even if there are su...
Resolved! Business rule on Sys_user_has_role not working
I have a business rule on sys_user_has_role table to perform some actions. This BR is triggering when I grant any role to a user but it is not triggering when a user is added to a group that has a role. In either case, i.e. if you add a role to user ...
Resolved! Anyone Successfully Using Sweetalert 2 with ServiceNow?
Hi, I'm currently using SweetAlert which is available from Share as an Update Set from: ServiceNow Share SweetAlert 2 is now available from Share: https://developer.servicenow.com/app.do#!/share/contents/1722265_sweetalert2_a_beautiful_responsi...
what is the difference between core components and experience components?
what is the difference between core components and experience components?
Resolved! Method returned an object of type IdFunction which is not allowed in scope x_72402_hotel
For a business rule containing below script,current.floor = current.number.substr(0, 1);I am getting the error as: Method returned an object of type IdFunction which is not allowed in scope x_72402_hotel
Resolved! choice field value not showing in flow designer.
I have a catalog item in that i have a multiple choice variable , i need to get the value from this variable and need to show this in cmdb resource group table in environment choice field. How can i achieve this? Thanks in advance.
Discovery of Brocade SAN Switches
Hi, we want to discover Brocade SAN Switch DCX8510-8 (IBM System Storage SAN768B-2 Backbone(2499-816).We want to use the SSH connection, but Shazzam identified the switch as a UNIX System and therefore the discovery run failed. Then we tried SNMP. Bu...
How do I search catalog workflow activities for a specific assignment group?
My customer has ~300 workflows and would like to run a query to find out which workflows contain activities which have been assigned to a specific group.I've seen ways posted to search for specific javascript. Any idea on how to query instead on th...
ServiceNow email notifications sent in a wrong language - Istanbul
Hi Guys,I have enabled multiple languages in the client Istanbul instance I am working on. Even though the default language is English emails notifications are being sent in Portuguese. I know you can create send email notification in different langu...
Resolved! Using specific MID Server in Flow Action Rest Step
Hi,I have created an integration using the rest step in a Flow designer action. I have selected to use MID server, and have to select Application and Capability of the MID server. For the integration to work, a specific MID server on each instance h...
How Table Cleaner(scheduled job) works to execute sys_auto_flush records ?
Suppose I have a Incident and few tables are dependent on Incident like Incident Task and Customer. I wanna know if I have sys_auto_flush record created for all these tables with 'Age in Seconds' as 9 months for each, which table record will get dele...
Resolved! How to show major incidents in Service Portal for end users
Hi, Is there a OOB functionality to show major incidents in Service portal since we have enabled major incident workbench in our LONDON instance. A list of current major incidents need to shown in Service portal and automatically updated if a major ...
