How do you enable email from a catalog task

Shannon Burns
Kilo Sage

I wanted the email option to appear when on a catalog task the same way that it does for incident.

1 ACCEPTED SOLUTION

Chuck Tomasi
Tera Patron

Hi Shannon,



It's a dictionary attribute. All the wonderful instructions are here.



Enabling the Email Client - ServiceNow Wiki


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11 REPLIES 11

Thank you Dan.


Les1
Tera Guru

I'm looking through the documentation on the new doc site and not finding where it says how to turn on the functionality for other tables besides Incident. sadly the docs state that by default it is turned on for Incident but then doesnt direct where to turn this on for other tables.