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‎07-14-2022 03:56 AM
Can someone share the steps to change the profile picture on my instance (san diego version)? Picture that shows on top right corner.
I tried google and this community all the answers are old and steps mentioned is not available in San diego version.
No All > collaborate
No Live feed > profile
Solved! Go to Solution.
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‎07-14-2022 04:04 AM
Hi
Profile pictures are stored with the user record in the live_profile table:
- Navigate to live_profile.list
- Search for the User whose photo you want to remove or edit.
- Go into the record and click the Delete button under the photo.
- Save the record.
Just tested in san Diego, it works !!
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
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‎02-07-2024 05:02 PM
Hello @Community Alums :
I am new to ServiceNow (Vancouver) and trying to follow your instructions.
What do you mean by Go into the record and click the Delete button under the photo?
This is what I see:
But I don't see an option to edit the record.
Thanks
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‎02-08-2024 03:49 PM
Hi @Carlos Siqueira
I checked the solution and it works. You need to open the record and it will give you the option to update or delete the picture. Screenshots attached for reference.
Thank you,
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‎02-10-2024 01:42 PM
Thanks @Garima Kumar.
I finally got it.
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‎03-09-2024 12:32 PM - edited ‎03-11-2024 08:27 AM
I found out that using sys_user.list has the same results as live_profile.list.
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‎10-23-2024 11:14 AM
this worked w/ Xanadu, thank you!