How to clone service portal index page ?

Imran Maddekar
Mega Contributor

I am building a new service portal. So i did create a copy portal of default service portal.   But I don't want to use out of box index page in it.     I want to clone the oob index page and perform customization on it. Please let me how to do it. I am not finding a way to clone existing index page.

Also let me know how to restore oob service portal from some other environment. Or if you have update set please share.

ctomasi

Thanks,

MIMT M

1 ACCEPTED SOLUTION

Hi chuck,



Thanks for the reply. However if we take export page records we are not getting it's related records like containers, rows, and columns. All I am asking is there a way which we can the export of entire oob service portal and import in target instance...



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View solution in original post

6 REPLIES 6

reginabautista
Kilo Sage

Hi MI M



Go to Service Portal -> Widgets



Open the index widget then click 'Clone'



Or follow instructions here:


Create a widget


Chuck Tomasi
Tera Patron

You can clone a page using this tool on the share portal.



If you want the OOB page restored, you may want to get a free personal developer instance from developer.servicenow.com and export the XML records you want then import them in to your original instance.


Hi chuck,



Thanks for the reply. However if we take export page records we are not getting it's related records like containers, rows, and columns. All I am asking is there a way which we can the export of entire oob service portal and import in target instance...



Get Outlook for iOS<https://aka.ms/o0ukef>


reginabautista
Kilo Sage

Apologies I thought you meant widget..scratch that..



Hey ctomasi do you ever sleep?