how to create a new state

[Jen8]

How to you create a new state

[Miguel Donayre]

Hi 

Where is the new state going to be used? The Change module? Incident? Project? 

[Allen Andreas]

Hello,

Your question is very short and vague, but to throw this out there, it's generally not recommended to create a new state due to the amount of other scripts and dependencies within the system however, if you must, here's an example:

https://docs.servicenow.com/bundle/rome-it-service-management/page/product/change-management/task/t_...

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Anurag Tripathi]

Its usually adding a  new choice value to a field(state field in this case) but it can have serious implications so be careful with what you are going to do. 

Here is an eg

Create a new choice | ServiceNow Docs