How to display SLA on service portal ( incident)

skkkk
Giga Contributor

I want to publish "planned_end_time" on   service portal incident.

1 ACCEPTED SOLUTION

Gaurav Bajaj
Kilo Sage

HI Hima,



Where do you want to display it in the portal?



Do you need it inline to the incident details on incident form?




Thanks


Gaurav


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12 REPLIES 12

skkkk
Giga Contributor

It's   very use full and issue got fixed .


Lavanya25
Tera Contributor

My scenario is also same but i need to get the SLA,when i make a mouse over on priority field in the service portal.

The SLA should shown based on priority.Could anyone please help me out on this.

 

Thanks in advance.!

Tried with the above code but i am able to get the result.