Resolved! How to trigger a notification through a business rule
How can we trigger email notifications through the script - Business rules
Forum Posts
Resolved! How request.setRequestBody() work in rest mesaage
setRequestBody(String body) Sets the body content to send to the web service provider when using PUT or POST HTTP methods. When you set the body content using this method, variables in the body are not substituted for parameters from the REST messag...
Resolved! How to send email to particular users in a group
Hi, In my requirement i should send email to particular members in a group , but not for all members. can someone help on how to achieve this. Regards, Kalyani
Resolved! Accessing Choice text instead of Choice Value in flow
Hello, We have a workflow where we are getting the catalog variables at the beginning of the workflow. after this, we want to use the variables to populate the description of a change request. this is working perfectly, with one exception. we are un...
Resolved! Filtering table data for use in Catalog Item choice question
Hello, I'm new to ServiceNow and setting up a new app using app engine studio. In this, I added a table similar to below, where URL is unique but is to be found from a combination of Application (name) and System: ApplicationSystemURLInfoONETESThttp...
Add a new skip link on Service Portal page
Hello Experts, I would like to add a new skip link on ServiceNow portal page as we have AT users and they would be using 'Tab' for navigating through web pages. Could you please help me out on how to add a new link next 'Skip to Page Content'? Th...
OAuth flow failed. Verify the configurations and try again. Error detail:invalid_grant, user hasn't approved this consumer
Hi All, I am trying to integrate with Salesforce by following the steps in this article Set up the Salesforce spoke. I have configured all the steps . While trying to get Oauth Token from credential screen , i am getting below error. OAuth flow faile...
Resolved! How to create event from Flow in scoped app?
Hello ServiceNow community, I am creating an SLA Flow to trigger notifications using events in a scoped app, very similar to the OOB 'Default SLA flow'. However, the Event [sysevent] table is not available in the Create Record action. Unfortunately, ...
Resolved! Importing data into reference field, which in referenced table, is also a reference field
Hi, I'm creating an app which has 2 tables. One table "table 1" references the User table and has a choice field with the year. "Table 2" has a field that references "table 1". This is done so the related lists show in the way I want them to in a wor...
What all objects should I consider for table preserver and exclusions before cloning?
What all objects should I consider for table preserver and exclusions before cloning, apart from OOB records? If you have maintained any such list, can you please share? Thanks!
How to import data from a password protected excel
Is there a was to upload data from a password protected excel sheet? I need to create an inbound email action which will import the data from attached excel sheet. However the file is protected using a pre-defined password. Kindly Suggest! Thanks S...
General Reporting - Which Table holds What data?
I need to create a report on Assignment Groups, I'm trying to find the data table where Assignment Groups are defined. To that point is there look up - search to explore what tables hold what data. Thanks Don
HTML code to link to download a Knowledge Article's attachment and/or download a Attachment link KB
The goal is to link within the task's long description to download a file saved in one of these ways... a. the attachment on a knowledge article (KB's Display Attachment = TRUE) b. the attachment link knowledge article (KB's Attachment Link...
HR satisfaction survey link to ESC instead of default portal
We are using two portals, SP (IT) and ESC (HRSD), SP is the default portal. We use ESC for HRSD and want to send Satisfaction surveys to our users. We configured the Survey, but the link in the Notification is to the default portal (the SP portal). W...
ServiceNow SharePoint Document Library Integration - Send attachments via REST API - Unable to open attachment in SharePoint
Hello, We have been struggling to send attachments to a SharePoint Document Library from ServiceNow via REST API integration. In our Flow Designer flow, we receive the OAuth token from SharePoint and then try to send a request to the SharePoint docum...
