ServiceNow AI Platform forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Now platform auto-redirect to App Engine Studio

I have claimed my instance in the developer.servicenow.com but when i access to the platform, 4 or 5 seconds after redirects me to the App Engine Studio. Here a video for you to check what's happening:https://youtu.be/G-FqA0k9C64 Any ideas on how to ...

Julian12 by Mega Guru
  • 2458 Views
  • 5 replies
  • 11 helpfuls

Resolved! Unable to find an alert message

Ok, I have another very weird question.  We had a... window where CRs would not be looked at.  A message was put in (by someone else in our org who is currently unavailable to ask) where it put up an alert when starting a new CR, listing the dates an...

User Authentication Method

User Authentication Methods: I wanted to know the key difference between Local Database and Single Sign-On user authentication methodologies. While ServiceNow is a cloud based platform what is the difference in having a local database and external da...

Vivekanandan by Tera Contributor
  • 1601 Views
  • 2 replies
  • 1 helpfuls

Outbound email is not working

Hi, I am not able to receive any mail from my service now instance(SNOW) looks like some SMTP issue in my personal developer instance.In properties send and received are true as well. I am not able to solve the issue,it's showing like     This accoun...

ankitp by Tera Contributor
  • 3724 Views
  • 16 replies
  • 17 helpfuls

Resolved! In Flow Designer - I want approvals from multiple people in the same group, but it seems like one approval from a group member automatically approves for other members of the same group.

In our DEV environment, San Diego Patch 4, I have created a flow in Flow Designer. Our client wants approvals from Senior Business Owner, Business Owner, Infrastructure Owner, and Development Owner, fields that are referenced on the cmdb_ci_service ...

Error using new GlideDateTime.subtract()

I am trying to use the following code to get the duration between when the record was created and NOW (to get open-to-resolve duration). (function executeRule(current, previous /*null when async*/) {    current.u_time_to_resolve = new GlideDateTime.s...

e_wilber by Tera Guru
  • 1229 Views
  • 6 replies
  • 2 helpfuls

Resolved! Will user be able see the kb article, if has the read criteria for that article but the article and user's system language is different?

Hi,  There is 'kb****' knowledge article under "someKB" Knowledge base. The user has read criteria that is mentioned in the Knowledge base. There is no read criteria at knowledge article level. The user's preferred language is 'Netherlands' but in th...