Hello, We have been struggling to send attachments to a SharePoint Document Library from ServiceNow via REST API integration. In our Flow Designer flow, we receive the OAuth token from SharePoint and then try to send a request to the SharePoint docum...
Where can I find examples of CMDB remediation rules and workflows? The workflows in particular are poorly documented. I am looking to automate processing of stale and de-duplication tasks so I don't have to manually run the Duplicate CI Remediator ...
How does the table kb_knowledge link to sys_attachment. I'm trying to get the sys id of the attachment that is on the kb_knowledge.
Is there a way to change the layout of the related categories section? In the example shown, I'm trying to change the layout to a vertical list instead of a split. Also, is it possible to display the items in each subcategory, like an expanded dropdo...
Hello, We have a field with type duration, but am trying to convert it into minutes and pass value on to string field. tried doing var duration = current.glidefieldonform.getGlideObject().getNumericValue();gs.log("minutes"+ duration); var minutes = (...
Dear experts, It is observed that the timestamp that we see normally on a journal entry when posted on it's top right corner, is calculated wrongly when the Date/time is selected as Time ago in the profile Settings. There are some weird values shown ...
Hi Everyone, I need to create a report. Table is cmdb_ci_server. The condition is I need to show particular records when the their "status" field is changed. Ex: I need to show servers which status are changed in this current month. Thanks in advance...
Hello Awesome Members,I am doing a POC to setup Notify sms with On call and through Twilio. I have been following the docs online but seems like I am stuck. Here are the steps I did -The purpose is to simply test assignment on-call rotation members, ...
以下の項目が、どのテーブルからデータを取得できるかを教えていただきたいです。 参照するだけではデータは取得できないものもあるかと思いますが。。 現在は、ポータル、ナレッジを使用しています。 （Servicenow上でわかるのかも不明です。。） ①ナレッジの記事毎のアクセス数 （Top10も算出したいです） ②検索キーワードTop10 ③ポータル使用時間（ポータルのログインからログアウト） ④オペレーター1次対応率 ⑤ステータス別対応時間 よろしくお願いいたします。
When doing a REST API search for incidents I get an HTTP error 400Doing search_incident_endpoint='/api/now/table/incident?sysparm_query=active%3Dtrue%5EORDERBYDESCnumber%5Estate<3%5E%5Estate<3%5Eshort_description%5Esysparm_limit=10' "Setting request...
Hi, I have tasks related lists in requested item form .I want new button to visible only to requested items related to catalog items and if the requested item is not a catalog item then the new button should not be visible.I need script for this in O...
Hi, Do we have CRM application in ServiceNow, If yes please let us know plugin details and any ref documents Appreciate your response
Hi ServiceNow Community Developers, Do you know if there is a way to do auto-complete on a string field just like there is on a reference field? For instance I have a requirement to auto complete a string field as the user types in the field value. D...
Hello. The export as PDF Option doesn't export all the fields when i click on export as excel. The records are being shown on data table instance definiton widget What is the reason behind this & how can this be fixed?
How to set field Readonly in Workflow? ex) If I Approvaled,someone can't change approval field.