How to get Language Switch's displayed languages translated ?

[Alexandre Sing2]

1 - Symptoms/Behavior : Can't translate the language choosen by the widget "language switch" without altering the sys_languages table. Can't duplicate the sys_language table to have french labels either. Can't translate the sys_languages table's languages labels.

Our client wishes the languages to appear in english or in french depending of the users's language preference.

2 - Affected forms, list and pages : "Language switch " widget, present in the User Profile on the Service Portal

3 - Steps to reproduce : Switch the instance language to french and see that the "Language Switch" widget displays only english labels.

4 - Any recent changes/known causes : none that I know.

[shivanipatel]

Hi Karim-Alexandre,

Not sure if this is helpful but thought that it could perhaps provide further insight: https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/administer/localization/referenc...

Best,
Shivani Patel

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[Alexandre Sing2]

This is corrected in Jakarta with a new version of the widget that ServiceNow can provide you and works on Istanbul.