New UI Action Print on the CSM_ticket widget
Hi ALL, I need a UI action called Print on the CSM ticket page, when user clicks that print, it should print the details entered .
Forum Posts
Resolved! We keep receiving the same message in the Error Logs "Table name cannot be null: java.lang.IllegalStateException: " What can we do to resolve the error?
Table name cannot be null: java.lang.IllegalStateException: Table name cannot be null: com.glide.db.TableDescriptor.<init>(TableDescriptor.java:77)com.glide.db.TableDescriptor.<init>(TableDescriptor.java:68)com.glide.db.TableDescriptor.get(TableDescr...
In my PDI, I didn't install any plugin, why we have sn_incident_read role?
In my PDI, I didn't install any plugin, why we have sn_incident_read role? Why in our corporate instances, I can't find the sn_incident_read role, and I tried to install In my PDI, I didn't install plugin com.snc.itsm.roles, however can't find it.
Cannot find Array.Object Data Capsule to drag and drop in Flow Designer
Greetings All, I am trying to perform a POC for Coupa Spoke via Flow Designer The goal was to create requisition in Coupa from servicenow PO (wireless mouse) from proc_po / proc_po_item tables Servicenow PO triggers >> Coupa Create requisitionHowever...
Report on users last activity
Hi all, I'd like to make a report showing all itil users with no activity during the past period (e.g. a month). I'm not looking for if they have logged in, rather if they have performed any type of activity, basically create, update or delete any re...
Resolved! Can't see Universal Request role sn_uni_req.routing_agent
Hello, I have installed all the Universal Request plugins on my PDI. Following hte guided setup, I should grant a group with the role sn_uni_req.routing_agent. Problem is that I can't see the role, even elevating my role as Security admin. I have tri...
How to add additional questions to the walk up online check in experience widget in serviceNow
We have a requirement to add user id and serial number of the user's computer to the walk up online check in experience widget while scheduling appointment in service now.Please help
Change the default "size" / height of HTML field on form
Hi Community, We have an issue on our Change Request form where we have introduced a custom field (HTML type) and when the form loads, the HTML field needs to be expanded to show all of the content in the "default" value. Any Guru able to shed some l...
CSM Configurable Workspace: Compose Work notes should always be available
Hi all,We use the Compose Work note in KB articles, but as soon as the status changes from draft it is no longer visible. Do you know where I can set it so that it is always visible?I have already looked in the UI Policies and UI Builder, but have no...
Resolved! Extract Binary File from "multipart/form-data"-Response with Boundaries
Hi, I am trying to generate a DOCX document with the Adobe Document Generation API and save it in ServiceNow. The API-Call is described here: https://documentcloud.adobe.com/document-services/index.html#get-documentGeneration-status Sending a request...
Global Stopwatch ?
Intelligent ServiceNow Folks, I need to figure out how long certain chunks of server side code are taking to run. Those chunks of code might include database operations, REST operations, file operations, etc. Arbitrary code. I would also like to ke...
Workflow Manual Approvals - Why manual approver doesn't show on stages?
Hi,I'd appreciate some help with this:Does anyone know why an approver added during a 'Manual Approval' activity doesn't appear on the stages?If I add approvers manually during the 'Approval - User' activity, the approver's name shows up, but I need ...
Flow Designer - PowerShell - Different Credentials
I'm looking to use a custom action in Flow Designer that creates and permissions a network folder using variables passed from the catalog item into the PowerShell script. New-Item -Path ${project} -ItemType Directory $NewAcl = Get-Acl -Path ${project...
Import CSV file in local system in a Data source
I need to configure a data source. In that I need to import a CSV file from local system. I have created an import set table and transform mapping. And that has been made referred into the data source. Where to insert the CSV file? TIA
In the new Security Center, addressing sn_ext_usr_reg.allowed_email_domains
In the new Security Center module, there is a hardening setting named: "External User Registration Email Domain Allowlist" The hardening instructions state:If "sn_ext_usr_reg.allowed_email_domains" is not set with a whitelist of acceptable domains, t...
