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Resolved! Dashboard not auto-refreshing

After updating to Jakarta the system keeps promting me to use the dashboard instead og the homepage - but how do I get the Dashboard to refresh every 5 minutes as the Homepage does?

wassini by Mega Expert
  • 12985 Views
  • 3 replies
  • 1 helpfuls

bulk approve the CR

Hi Guys, I have bunch of CR's as close to 30-35 how can I bulk approve the CR. can anyone suggest the solution please its important. Thanks!!!

tGhadage by Tera Contributor
  • 582 Views
  • 3 replies
  • 0 helpfuls

configure the fields of edit button in SOW

I am working on service operation workspace, so this is the edit button on incident list view , when i select any record and click on this button this form appear, I want to change the alignment of fields ,I want requestor to come first and then numb...

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Issue with multirow variable set in ATF

We are creating an ATF test case for a catalog item that contains a multirow variable set. The test case is failing at the "add row to multirow variable set" step and not processing the further steps. Has anyone faced similar issue?

aashi5 by Tera Contributor
  • 637 Views
  • 3 replies
  • 2 helpfuls

Resolved! Docker/ container mid server

Hi all, just a simple question, before i start digging into this (as this is not my main field of expertise :)). if, lets say we deploy a midserver using docker, lets say, name it mid1, it gets a sys_id. If we kill it, and re-deploy, with same name, ...

KubaS by Tera Contributor
  • 931 Views
  • 4 replies
  • 2 helpfuls

Field Encryption Module is missing

I am configuring Column level encryption, but to configure it I need to first create Field Encryption Module. But it is not appearing in my case. See below screenshot. Any idea ÉI am using Vancouver PDI, and CLE plugin is already activated. 

Cameron13_0-1697168765135.png
Cameron13 by Tera Contributor
  • 2314 Views
  • 6 replies
  • 5 helpfuls

Destroy Rules

When we have a destroy rule for a particular table , should we have an archive rule for the same table.Need all the information related to destroy rules associated with archival rules.

I want to enable AI Search on the kb_home page

I want to enable AI Search on the page with the URL below. "service-now.com/esc?id=kb_home" Is there a way to enable AI Search on the page above?Can AI Search be enabled for the widget's "knowledge homepage search"?Please let me know if there is anot...

kuroiwa by Tera Contributor
  • 3272 Views
  • 6 replies
  • 5 helpfuls

Decrypt PGP encrypted files in ServiceNow

I have a requirement where I need to import an encrypted csv file from an SFTP location into ServiceNow and then, in theory, decrypt the file and process its decrypted contents using a import set/transform map to create and maintain user records on t...

marcelorsc by Kilo Expert
  • 6842 Views
  • 16 replies
  • 2 helpfuls