How to hide "Add attachments" button in a particular catalog item in Service Portal

[AW1]

Need hide "Add attachments" button for a particular item, not on all widgets, in Service Portal. How can it be done?

[Mike Patel]

Clone SC Catalog Item and add to the page.

On clone widget in client script you will see something like. Make sure to add sys_id of catalog item you want to exclude 

c.showAttachments = function() {
		return !$scope.submitted &&
			!c.data.sc_cat_item.no_attachments &&
			c.data.sc_cat_item.sys_class_name !== "std_change_record_producer";
	};

change it to

c.showAttachments = function() {
        if (c.data.sc_cat_item.sys_id == 'SYS id of catalog item') {
            return false;
        } else {
            return !$scope.submitted &&
                !c.data.sc_cat_item.no_attachments &&
                c.data.sc_cat_item.sys_class_name !== "std_change_record_producer";
        }

[Mark Nguyen]

I found this helpful. This code was missing from my cloned SC Catalog Item from 2020. I found adding this code into my cloned version added the functionality of "Hide Attachment" on Service Portal to work OOB.

[Cuong Phan]

Hi Amy,

There is a field named "Hide attachment" on catalog items lists, ticked and will hide the button.

[Gaurav Shirsat]

Hi Amy Liu

Please follow the above link.

https://community.servicenow.com/community?id=community_question&sys_id=ec310be5db98dbc01dcaf3231f96...

https://community.servicenow.com/community?id=community_question&sys_id=be5d07e9db9cdbc01dcaf3231f96...

Please Mark Correct and Helpful

Thanks and Regards

Gaurav Shirsat