The Anchor Icon when creating a new Article is missing

[Shane16]

When creating a new article in Orlando the Anchor is missing in the control pane.

It is showing in the New York version. How do I activate this in Orlando?

New York Version

Orlando Version

[Dan Ostler · Accepted solution]

I ran into this same issue after upgrading to Paris but updating the system properties did not solve the problem. For me the "text" column on kb_knowledge had attributes that were overriding the values set in system properties.

To correct the issue I went to the "text" dictionary entry and updated the "editor.toolbar" attribute to include the value "anchor".

[Alberto Consonn]

Hi,

check the following system properties:

• glide.ui.html.editor.v4.toolbar.valid.buttons
• adding "anchor" to the comma-separated list of valid buttons
• glide.ui.html.editor.v4.toolbar.line1
• adding "anchor" to the comma-separated list of buttons in toolbar

If I have answered your question, please mark my response as correct and/or helpful.

Thank you very much

Cheers
Alberto

[Shane16]

Sorry I not sure I understand

Do I navigate to System properties - UI Properties? 

How to I navigate to 

• glide.ui.html.editor.v4.toolbar.valid.buttons

• glide.ui.html.editor.v4.toolbar.line1

Shane

[Alberto Consonn]

Check here, type sys_properties.list in the Application Navigator, then find the two system property above and update the value accordingly:

[Mae]

Hi Alberto,

I followed your instructions but I'm still missing the Anchor icon. Here is my Personal Instance's glide.ui.html.editor.v4.toolbar.valid.buttons and glide.ui.html.editor.v4.toolbar.line1

Thanks, 

Mae