How to hide Save button in Service Portal form view

User166992
Tera Guru

How to hide Save button in Service Portal form view

1 ACCEPTED SOLUTION

Hi Jaikumar,



On the form widget, you should be able to use control+click to open 'Instance Options and select 'Disable UI Actions on Form' (this will not disable the blue 'Save' button). Hope this helps.



Screen Shot 2017-04-11 at 2.29.56 PM.png


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8 REPLIES 8

Brad Tilton
ServiceNow Employee
ServiceNow Employee

I don't think you can hide that from the service portal. You'd have to put a condition on the button itself (or override that button with a custom one with a condition). What exactly is the issue you're trying to solve by hiding the button in Service Portal, but not in the default frameset?


rgm276
Mega Guru

it's probably best to add a condition on the button like Brad is suggesting,


but you can put a Page Specific CSS to do hide the button as this could have adverse affects to other users


for example on the sc_cat_item page


find_real_file.png


Hello,



I want to hide below highlighted button:



find_real_file.png


Hi Jaikumar,



On the form widget, you should be able to use control+click to open 'Instance Options and select 'Disable UI Actions on Form' (this will not disable the blue 'Save' button). Hope this helps.



Screen Shot 2017-04-11 at 2.29.56 PM.png