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‎09-20-2021 10:08 AM
Hello everyone, I need help on how can I put several KB appears as Featured Articles in the Homepage of Service Portal? I don't have knowledge about Service Portal, HTML, CSS or Web Design. If someone could provide me steps on how to do it that would be vey much appreciated.
Solved! Go to Solution.
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‎09-20-2021 10:16 AM
In the app filter navigator, go to Knowledge Base->select the knowledge base you need where the article is housed->under the "featured content" related list, click on "New"; add the KB article number in the knowledge field and under keywords, after you unlock add the word "homepage", lock and save. Voila.
please mark my answer correct after you validate.
Thank you
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‎09-20-2021 10:16 AM
In the app filter navigator, go to Knowledge Base->select the knowledge base you need where the article is housed->under the "featured content" related list, click on "New"; add the KB article number in the knowledge field and under keywords, after you unlock add the word "homepage", lock and save. Voila.
please mark my answer correct after you validate.
Thank you
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‎09-20-2021 10:31 AM
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‎09-20-2021 10:42 AM
are they all in published state?
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‎09-21-2021 09:09 AM
It's working now. Thank you so much JR!