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03-03-2020 07:43 AM
Hi Guys,
I have been looking into the Community on how to populate the Short Description and Approval for on the Knowledge Approval and I could not find a good answer.
Could some please share the right way to fix this issue.
Thank you!
Regards,
Jocelyn
Solved! Go to Solution.
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Knowledge Management
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03-18-2020 04:35 AM
Adding short description field to the approval table is needed. But we didn't proceed. We just ask the approvers to use the left navigator - Knowledge -> Submissions - Assigned to me to see the list of the KBs for them to approve.
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03-03-2020 08:33 AM
In one of the community article, it says:
Approval For is the task record on which approval is generated. But since it is a knowledge record, it is not stored in the Approval for field. It is stored in the Approving field. And approving field is a document id field and not a reference field
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03-03-2020 10:34 AM
You can use document_id field.
Use document_id.short_description it works
Please mark my response as correct and helpful if it helped solved your question.
-Thanks
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03-03-2020 10:47 AM
But the Short Description is tied into the task table.
Knowledge is not an extension of the task table.
So maybe I should add fields for Short Description and Approval For? Is this the way to go?
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03-18-2020 04:35 AM
Adding short description field to the approval table is needed. But we didn't proceed. We just ask the approvers to use the left navigator - Knowledge -> Submissions - Assigned to me to see the list of the KBs for them to approve.
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04-11-2020 06:31 PM
This capability is now OOB with Orlando