How to Set Default knowledge base properties ?

[kesava]

Hi All,

In my environment i created two knowledge bases i.e 1. known error knowledge base 2. Incident knowledge base

I updated default knowledge base for Known error via this properties   ...glide.knowman.task_kb

known error knowledge base working fine as we expected..

But here issue with whenever I create knowledge artcile from Incident ,, the know error knowledge base defalty setted on knowledge article   instead   of incident knowledge base...

We want whenever i posted   knowledge article from problem table known error knowledge base is create same time posts from Incident table the knowledge base is needs to set incident knowledge   base?

[Deepa Srivastav]

ya ..its fine..

Mark Correct if it solved your issue or hit Like and Helpful if you find my response worthy.

Thanks,
Deepa

[kesava]

Thanks lot its working fine.