How to show the approval group of an approver

danielcowens
Kilo Contributor

Hi,

I'm on build Kingston and working on the change management process...

I'm trying to find a way to show the group an approver is a member of so that if a user is waiting on approvals they know that they need to chase 1 person from that approval group. See below example in BLUE writing

find_real_file.png

 

Thanks

1 REPLY 1

Alberto Consonn
ServiceNow Employee
ServiceNow Employee

Hi,

On the list, expand on Group and choose Assignment Group.

For example, in New York, it's already OOTB in the Approvers list of a change request. Try to do the same:

find_real_file.png

Hope this can help you!

If I have answered your question, please mark my response as correct and/or helpful so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto