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09-15-2020 08:29 AM
I have some variable in my record producer to create incident which does not map to incident form, I need to show them as they are available on ritm and sc_task via a catalog item?
Is there a way to achieve this oob?
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09-15-2020 08:32 AM
Hi Laukik - Please refer https://hi.service-now.com/kb_view.do?sysparm_article=KB0538897 Ensure you have incident variable editor added to the form via form layout

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09-15-2020 08:32 AM
Hi Laukik - Please refer https://hi.service-now.com/kb_view.do?sysparm_article=KB0538897 Ensure you have incident variable editor added to the form via form layout