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Trigger Action in ServiceNow with URL?

Hi there, I figured out that I can directly access a page (entry) in CMDB for (e.g.) a computer. So we are equipping our devices with QR codes.  I wonder if we one could also trigger an action by visiting a specific URL directly. E.g. we then could h...

jensPr by Kilo Contributor
  • 559 Views
  • 2 replies
  • 1 helpfuls

Resolved! Survey thanks message

Hi All,        Once i submit the survey on Portal the "Thanks for taking the survey, your opinion counts!" wont appear instead i see a blank page. Please see attached We started seeing this issue after upgrading instance to LONDON.     Thanks Sirish ...

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SKum by Kilo Sage
  • 1923 Views
  • 13 replies
  • 0 helpfuls

Resolved! Notification to Assignment Groups

Hello, When a incident is assigned, we have the out of the box notification that is supposed to email all members of the assignment group the incident has been assigned to. There are 2 issues:1) It only works for the assignment groups created when w...

Abbie2 by Tera Contributor
  • 5592 Views
  • 5 replies
  • 3 helpfuls

Integration Hub Vs Integration

Hi Friends, I would like to know the difference between Integration Hub which is a part of flow designer VS Actual Integration where some of the integrations are carried out using Rest and Soap methods. Please elaborate Regards Siva Teja

Siva Teja1 by Kilo Contributor
  • 1256 Views
  • 1 replies
  • 0 helpfuls

Is it safe to clear the sys_tiny_url table?

The sys_tiny_url table on our instance is very large. We see there are some entries whose "Last Accessed" value is more than a year old. Reading on the purpose of sys_tiny_url it seems like its something that can be generated or cached on demand. Is ...

AfshinNia by Tera Contributor
  • 1519 Views
  • 1 replies
  • 2 helpfuls

Resolved! To make other fields mandatory in list view, after a choice field with value 'enable' is selected and submitted in list edit.

Hi,  I want to make other fields as mandatory in list view, after I changed one choice field value to enable in list edit. I tired data policy, but in that case its throwing that mandatory fields required error message when I do list edit, without al...

kalyani23 by Tera Contributor
  • 1468 Views
  • 4 replies
  • 0 helpfuls

Resolved! Where are REST API call timeouts logged?

We are considering our REST Notification API request timeout value from 60 seconds to 120 seconds.  Before doing so, I would like to see how many of these inbound REST calls are hitting the 60 second timeout.  Is there a place in logs or the ECC queu...