How to Wrap Text in a list view

[Charles Hong]

Hello - i am trying to wrap text in a list view when the text is too long. As you will see in the attached photo, when the text is too long it just cuts off and does not go to the next line below (which i want instead of text going on and on).

Here is what i have done so far, i went to user preference and searched table.wrap and deleted any of the records where user field was populated. I left alone the 1 record where the user field was blank and system was checked off. I did all this in accordance to this link i found online. https://community.servicenow.com/community?id=community_question&sys_id=2af04ba5db98dbc01dcaf3231f961916

That did not work.

I also created (and now deleted) a system property called glide.ui.list.detail_row which also did not work. I did this in accordance to what i found on this post https://community.servicenow.com/community?id=community_question&sys_id=af9257a1db101fc01dcaf3231f9619c6

Lastly, i have enabled in my system settings the "wrap longer text in list columns" which also gave me no luck.

Any help on this would be great, thank you!

[Anurag Tripathi]

Well, time to call HI Support then.

[Charles Hong]

Hi - so i did create that System Property and set it to true but it still does not wrap the text. Any other suggestions?

[Michael Domke]

Add the dictionary attribute "no_truncate" to the large text string field in question.

From the docs:

In a list view, shows the entire text value of the multitext value in a list, without truncating it. Without this attribute, the string is truncated based on the UI property Number of characters displayed in list cells which is 40 by default.

Michael

[Vincent Wong1]

Hi Charles, 

I was wondering were you able to get this sorted?

I am facing similar issue.

Regards, Vincent Wong