Hyperlink not showing color in Knowledge View

[Mark Laucus]

I have a issue when I hyperlink a section or word in a HTML filed for a knowledge it will not show the hyperlink color in the article view mode.   It will show it in the edit mode.   I have tried this on different versions (including Eureka) and the same result.   Is there a property setting to address this or will I have to use HTML inside the KB article.

[Mark Stanger · Accepted solution]

It's just pulling the style information from the system to use for the link styles.   If you want the text to appear blue or some other color then you need to highlight the link and add the color.   You could also introduce a custom stylesheet into your KB as explained here...

http://www.servicenowguru.com/content-management/custom-stylesheets-noncms-pages/

[Mark Laucus]

Thanks Mark.   Not the nice and easy answer but I figured since there were stylesheets involved there would be additional work.

[servicenowkevin]

We experience the same thing internally at ServiceNow and we do just as Mark Stanger (Crossfuze) suggests.