I received a request to replace the custom add attachment widget with the OOTB add attachment widget. I have checked the available widgets but couldn t find the OOTB widget for attachments. Could someone please assist with this
FYI - CSDM Lifecycle Stage Status values doesn't show in non-english languages in workspaces (like Asset, SOW or CMDB), which makes these values & workspaces quite hampered.This is a known error (PRB1766198) and the fix is according to our support en...
On our instance the "Allow Notifications" setting is read only for non admin users. Nobody on my team remembers modifying this but we have a user where "Allow Notifications" is disabled and is unable to turn that setting on. We were unable to find wh...
Hi, We are trying to add custom response on mandatory variable check-in record producer REST API. Here is the code for the custom error message: (function process(/*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) { var recordProducerId = r...
How can I prevent email notifications from being sent to the Requested For field when the catalog item is the offboarding form? I want this change to apply only to the offboarding catalog item and not affect any other catalog items.The notification i...
Hi,In the alm_asset table when an asset is assigned to a person, the assigned date and time are not appearing in the Activities section,even though Audit is enabled. We can see this information up to l, but after that, it is not visible. Could someon...
I have a couple of questions that I'd like clarification on and/or answered. 1. If i understand correctly, the KB Article Templates will created "Custom" Fields that need to be added to the OOB KB Article form. Is that correct? I think the underst...
Hi everyone,I am currently implementing the Service Graph Connector for Meraki using IntegrationHub ETL, and I've run into a UI quirk that I'm hoping to get some clarity on.When I look at my Staging Table / Import Set list view, the data is processin...
In my flow where the trigger is Service Catalog, I am creating a sc_task record. The next step is a Wait for Condition which errors with - Record in sc_task table does not exist. I came across this kb article - Flow Designer error: Record in <table> ...
HI, I created an AI agent and defined the ACL under section "Define who can access this AI agent" . I created that ACL as "admin" . However , i cannot edit that anymore to change the role. I have tried elevating the role and i am also the admin of ...
I have followed the steps provided in Article and facing below error{"error":{"message":"User Not Authorized","detail":"Access to unscoped api is not allowed"},"status":"failure"} How to send Outbound REST request with multipart/form-data - Support a...
Could you please someone help on this Is there a recommended approach to implement a threshold-based limit on the number of child tickets under a single parent incident (e.g., max 300), so that when the threshold is reached the system automatically ...
what file types should not be allowed as attachments in Servicenow? by default we had xls,xlsx,doc,docx,ppt,pptx,pdf,jpg,bmp,png,txt as allowed file types But what file types should not be allowed as attachments in Servicenow? And why should i not al...
Hello,I'm trying to understand Key Management framework module. Currently we are using an integration with the EMR system with Epic. They are requesting we update the URL that is being passed from %SYSLOGIN% to %CRYPTSTR%. I was reading the document...
Hi All/ @Ankur Bawiskar I have a flow which is triggered at 4:00 AM GMT. Now in that flow I am using look-up record for the table X and then sending an email using Send Email Action. In Send E-mail body I am using Table X record attributes using dat...