Resolved! Global Search option
Hello Team, How can an user has option for Global Search? What kind of Role is required? Is that a licensed role?If not what are the steps to provide Global Access to an user? Please help. Thanks.
Forum Posts
User form activity fields in playbook
HiIn user form activity can we show more no.of fields. In the ui it's showing form for less no.of fields If there are more than 10 fields then if we 're choosing mark complete then form is showing can we show form without clicking mark complete
Rule entry under cmdb_ci_hardware identifier using non-existent table is ignored during identificati
Getting this error and I am not familiar on how to fix it. I went to the cmdb_entry_related table and the sys_object_source tables and could not find a record with the sys_id 73b8c48e8d707110f8778302d753bcd2 to delete. Open to any suggestions or if a...
Resolved! how to allow edit access to "Requested For" in my instances.
I am trying to open the "Request For" to be allowed to edit when a end user checks out in service portal. I can but its because I'm an "Admin"(at least I think, or inherited something). I have other ITIL users that need to be able to change this fiel...
Resolved! Clarification on Filter Conditions vs Condition in Business Rule
Hi All, I have a quick question regarding Business Rules. There are two fields: Filter Conditions and Condition. I'm curious to know how these are evaluated: Does the system first evaluate the Filter Conditions, and if they pass, then evaluate the Co...
Resolved! Add SSL certificates for the MID Server - Article
You can add certificates to the MID Server to communicate over SSL/TLS in one of two ways:Add certificates directly to the bundled JRE TrustStore file, using the following procedure.Specify a different TrustStore file for the MID Server to use. For ...
Getting error "The undefined value has no properties" when sending payload
In picture 1, I have entered manual data which I am able to send through Spoke action. But in Picture 2, I am creating payload by getting data from a customized table. I am getting Error "The undefined value has no properties". I have already checked...
whenever parent is closed, child should also close automatically
How to do this in flow design.
Decision Tables and Choice type variable
I had a requirement to send an email notification to a specific email address depending on a condition. My first thought was, I am going to do an if else in a Flow Designer. However, after talking with a colleague, she told me the best approach to wo...
Getting this error message when trying to embed Engagement Messenger onto my clients site
Getting this error message in my console: AMB getClient() tried to access parent from an iFrame. Caught error: SecurityError: Failed to read a named property 'g_ambClient' from 'Window': Blocked a frame with origin "https://devxxxxx.service-now.com" ...
Resolved! Scripting
Hi ServiceNow Community , Whats the best way to master client and server side scripting Regards , Saad
Related NPI - journal_field and additional comment timestamp of case ticket is not matching .
Hello Team, I am working on NPI deletion ticket ,I have one ticket with timestamp to delete additional comment in case. But I can see different timestamp showing for journal_field and in additional comment of ticket . But comment in journal_field is...
Has anyone implemented Systrack integration with ServiceNow? Please explain the steps.
Systrack integration with ServiceNow
Want to know the implementation steps for systrack inetgartion with Servicenow
Hi, Anyone has idea or have implementation steps to develop systrack integration end to end in ServiceNow. I wanted to know the process and implementation steps. Please provide the doc or steps.
UX (Service Operations) Workspace Attachment Boundaries
Trying to see how to adjust the attachment drag and drop boundaries on a UX workspace. Would this be done in UI builder or some record in-platform with a front end script? Agent Workspace allows for files to be dropped into anywhere on the page, bu...
