When an inbound email reaches the Production instance, an Inbound Action will read the email headers, body, etc. and fill out an initial record. For my instances, any text within the body of the email is transferred to the Description field of the record. What we've noticed is that any text which is supposed to be a hyperlink within the Description field does not behave as such for users.
Is it possible to have any hyperlinks from the original email still appear as hyperlinks once it becomes a part of the Description field?
Example of what should happen:
Navigate to https://community.servicenow.com/community. (Link to new window)
What is actually happening:
Navigate to https://community.servicenow.com/community. (No functioning link)
