If a client complains that form submission is taking more time to load? What will the answer to this please share your experience.

[amita2]

If a client complains that form submission is taking more time to load? What will the answer to this please share your experience.

[Bonnie Cresswe2 · Accepted solution]

Hi

Is your question related to submitting/saving a record or loading a record?  

If it is taking a long time to submit/save a record I would check all On Insert and On Before business rules, and OnSubmit client scripts to see if any of those might be causing delays.  

If it's taking a long time to load a record the first thing to do would be to check the response time on the form, you can do that by clicking on the clock icon at the bottom right

When that is open you can see things like the network, server and browser response times.  This will give a clue as to where the issue is. If it's the network then go talk to your network guys 🙂

If the Browser response time looks high, click on the blue link to see the breakdown of what client things have taken the longest

Then for example if Client Scripts - On Load is high then check all your client scripts to make sure there is nothing funky going on to cause delays... etc

You can also check things like System Diagnostics -> Stats -> Slow... (Queries, Scripts, etc).  This will show if a particular script or query or anything is causing an issue.

Regards

Bonnie

PS - please click Helpful or Answered if this has helped or answered.

[amita2]

My query was regarding saving record. Thank you so much Bonnie...thats really helpful...👍

[Michael Fry1]

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