Integration with MS Planner?

Peter Bodifee
Tera Contributor

‎12-03-2019 12:57 PM

In our near future we are going to use  MS Teams extensively for collaboration in project teams and departemental teams. MS Teams integrates nicely with MS Planner. However the MS Planner tool looks a lot like the FreeForm Boards in VTB. However SN can create Data Driven Boards on tasks, so I would like to find out if others have tried to setup and update tasks in MS Planner from tasks defined in SN. This would give the user a single experience dealing with the tasks at hand and ahead. A plus would be if users could add additional tasks on the MS Planner Board that are not necessarily exist and tracked in SN. 

The integration should be bi-directional, as we want users in the MS Teams/Planner environment be able to update the task fields which should flow back to the corresponding tasks in SN.  I am considering primarily the (extended) tasks created in the context of a Demand and Project. So the fields that should/could sync between Planner's task and SN's task are: Progress, Priority, Start date, Due Date, Notes, Comments

Anyone aware of such an integration?

PS For this to work I believe we have to create a team for a project in MS Teams by initiating the creation from SN Project record using the MS Teams Spoke in IntegrationHub. So take that as a given. Like explained here 

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4 REPLIES 4

Leonardo Peruch
Kilo Contributor

‎07-24-2020 06:24 AM 

Hello,
I am also interested in this integration.

Does Anyone have information about this?
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tsutherland
Kilo Sage

‎10-29-2021 10:49 AM

I'm looking for something to do this as well. I have some colleagues trying to use Power Automate to accomplish this, but without luck so far. Would be nice if Microsoft or ServiceNow provided an integration.

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Mike-NYC
Tera Contributor

‎01-12-2022 09:53 AM

Same here! Any word on integration options with MSFT Teams?

Especially interested in project management use cases that would integrate SN:ITBM objects with MSFT Tasks by Planner and To Do.

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Dan Griswold
Kilo Contributor

‎06-24-2022 06:52 AM

This would be a very useful feature. We use both ServiceNow and Planner. The ability to integrate would make life easier as today we manually create them. ServiceNow is great for managing the main requests but for all the little details Planner is much more suited for the task and it integrates into ToDo, Teams, Etc. Seems like a no brainer.

Thanks!

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