IP Address Management in ServiceNow

[davidmcdonald]

Hi all,

We're starting to look at ServiceNow for IP Address / Network Management. Not using Discovery just yet, just manual population.

We're considering using the IP Network (cmdb_ci_ip_network) table, but we're unsure if it's exclusively intended for anything else and will cause issues if exposed to manual entries.

Any tips for IP Address Management in ServiceNow, or know if it's safe to use the IP Network table for manual entry?

[Les1]

Thanks 

our team decided to just build a table for IPAM data capture. hopefully this will prove an ok route to go.

[Emil J_ Heigren]

Hi Les,

How did it go with your custom IPAM solution, did it work as intended?

And if so, can I ask you to share some screenshots?

I would truly appreciate the inspiration.

[Les1]

Here's a simplified flow that our team setup via Flows. This is a development effort for sure as they didnt find a totally OOB method to accomplish. in the image of the flow you can follow the numbers starting at the request submission to get the general idea of how they set it up. Aga

in, it utilizes several flows which they found to be a little tough to utilize sometimes and they found bugs with the Infoflox spoke (which hopefully will be resolved in future release).

Generally the flow is :

Catalog Item -> Flow -> CRUD Infoblox -> CRUD custom ServiceNow Table

If you have further questions, feel free.

[Emil J_ Heigren]

Hi Les,

How did it go with your custom IPAM solution, did it work as intended?

And if so, can I ask you to share some screenshots?

I would truly appreciate the inspiration.

[Denise Smith]

Yes I'd like to see the steps and implementation for myself as well. Thanks.