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‎01-24-2019 10:52 AM
I am requesting guidance on how to perform a mass update to CMDB CI's within the ServiceNow environment. As it is right now i am able to update one record at a time but that is not feasible with nearly 13,000 records that require an update.
Thank you,
Chris
Solved! Go to Solution.

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‎01-28-2019 03:50 AM
Hi Chris,
Here's how to do a mass update simple way. It's also an out-of-the-box function.
- In a list view (for example cmdb_ci_server), filter out what items you want to update
- Right click on the column header and select "Update All"
- You can now add the value to the form field that you want to update (one or more)
Done

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‎01-28-2019 03:50 AM
Hi Chris,
Here's how to do a mass update simple way. It's also an out-of-the-box function.
- In a list view (for example cmdb_ci_server), filter out what items you want to update
- Right click on the column header and select "Update All"
- You can now add the value to the form field that you want to update (one or more)
Done
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‎01-28-2019 05:22 AM
Thank you Henrick and all on this thread for your valuable feedback.
Best Regards,
Chris

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‎01-28-2019 05:37 AM
Thanks Chris! Glad to help out.
As you might have figured out, this mass update can run on any table - not just cmdb tables. So it might com in handy to you more then just now 🙂
Take care.