KB Article Width?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-12-2017 12:00 PM
What width do you use for main area of your KB articles? I used a table and set in CSS the width to 60% to avoid the text from running edge-to-edge and that seems okay but I thought about setting it to a fixed pixel count. What works for you?
- Labels:
-
Knowledge Management
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-17-2017 08:58 AM
I would not recommend going with a set pixel size, with somany various device types (desktop, laptop, tablets, mobile, etc) and their various screen resolutions you're likely to have issues down the road. Going with a % seems like the best thing to do, 60% seems to me like you'd loose quite a bit of potential space, but you know your customers and what they like, or you could even ask for feedback from some of your kb owners, support staff etc, to setup some standards to help maximize the KB article effectiveness and usefulness.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-19-2017 06:49 AM
Thanks Robert. The 60% accounts for the entire width of the browser window as we don't use a left or right navs for content so it works well with those I've tested it with.
