ServiceNow-Cisco Umbrella Integration
Hi All,Has anyone done ServiceNow-Cisco Umbrella Integration?I would like some documentation around it, and basic requirements for starting with it.
Forum Posts
Resolved! List filter returns different number of results based on platform language
Hi, we're currently having a very strange problem: when I'm trying to filter the category of knowledge articles (kb_category), which is a referece field, I get a different number of results depending on the language I selected in my profile settings....
Resolved! unable to access sys_flow_context table
unable to open the sys_flow_context table I'm getting error like below
Resolved! What table are RITM's stored in
Im trying to report on RITM's however I am not sure what table I would select to report on these
Flow with create condition is not triggering if we manually import the records
We have a flow which triggers when we create the record in the Business application table. This is triggering only when we create the record in the prod directly, However we have a requirement to manually import the records into the Production enviro...
Getting the task status and assignee in the workflow
Hello,do you have any idea how to get the task status and assignee in the workflow?I tried with this code in the task block in workflow (sc_task):workflow.scratchpad.assignee = current.assigned_to;It doesn't work I know it's so easy to do in BR, but ...
Resolved! How to track attachment activity
Do we have way to track the attachment like who downloaded, who uploaded, who viewed it?
Resolved! I want to set the maximum value of the radar chart using chartjs
With the help of the community, I created the following widgets. HTML<div> <canvas id="radar" class="chart chart-radar" chart-data="data" chart-labels="labels" chart-option="option"></canvas> </div> Client api.controller=function($scope) { /*...
Required Discovery Plugins
Good Day everyone. We previously have an issue on discovery and was resolved by updating the plugins(Service Mapping patterns). With that we would like to ask for your help if you have a list of required/recommended Discovery Plugins that needs to be...
Need to update Work notes and additional comments from ServiceNow in Jira Comments
Hello, I am using integration hub for ServiceNow Jira integration. I need to updated both additional comments and worknotes from ServiceNow in Jira Comments. I have create 2 actions for :1. Add additional comments : Here I am passing the defect numbe...
ITSM and DevOps
Looking to build a bridge between two perspectives, while still doing the right thing for the organization, and moving forward correctly to the future (SN technical debt)- Our organization does not "sell", and we are an ITIL based organization. Team ...
Create a new catalog item and attach a flow
Create a new catalog itemFields-1) requestor -reference (requestor should be auto populated with login user)2)groups access- list (requestor can select max 5 groups)3) due date (Due date should be auto populated with adding 5 days from now)4)justific...
Differences Between Symmetric and Asymmetric Encryption
Hi There, I am implementing encryption in servicenow and want to the difference between Symmetric and Asymmetric encryption, which one is more secure and reliable. which i should should use for my encryption.
CSM: 'Create Contact' Catalog Item
HelloI hope help can be provided. A while back, I discovered documentation that provided a visual of the 'Create Contact' catalog item found in the CSM catalog. Unfortunately, I don't remember where I found that information and really need it right...
Execution Plan not opening the second task on closure of first task
Hi Community members, We have created a catalog item and attached an execution plan to it and execution plan is on sc_task table and having 4 records to opened when catalog item is submitted .However, when catalog item is submitted, we are able to s...
