Knowledge article Excel bulk import template

jeremymatthew
Tera Expert

I would like to start writing knowledge articles and wasn't able to find an Excel template to write it in.   With other IT service management tools from HP and BMC, there's an Excel template that I could use to fill out and subsequently use to import into the knowledge base so I don't have to wait for the setup of ServiceNow instance to start entering articles.   Anyone has any advise on what's the best way to kick start this?   Much appreciated.

6 REPLIES 6

Would you be able to print screen it here or copy out the column names at least?   Thanks.


Here are the columns



ActiveArticle typeAuthorCategoryConfiguration itemDescriptionAttachment linkDisable commentingDisable suggestingDisplay attachmentsFlaggedCategoryKnowledge baseMetaNumberPublishedShort descriptionSourceTextTopicKnowledge ChampionValid toWiki


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Thanks


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