Knowledge Base editor adding unwanted Numbered and Bulleted lists and space

[sriramsun]

Please help me on this, 

• Unwanted list elements

When I create a list (ordered or unordered) and publish the article, the page auto-adds an element to the bottom of the list. If I return to the article, remove the unwanted code in the HTML editor, and publish again -  the unwanted list element appears again. 

• Uneven line spacing with linked text

If a word or phrase in a sentence has a hyperlink, the height of the spacing for that line is greater than normal. In the shot below, Classic Canvas Quickstart guide is a link. The line spacing below that is way too wide (the yellow bar).

Thanks in advance.

[Anwesha3]

Can you please share the content with me over reply. 

[sriramsun]

Scope

This guide works with a demo use case (a public service campaign) on the Journey Canvas with three funnel stages:

• Awareness - promote issue understanding with a video and display
• Engagement - find engaged users with a creative display
• Conversion - build an email list of users who sign up and download a whitepaper

Uploading a creative

• To keep things simple, I want you to upload a single image file. (FYI, bulk uploads are possible. I discuss that feature in a different article.) Later, you'll drop that creative into a step when you create a path on the canvas. At some point, but not right now, you'll want to learn these ad tech industry creative options and file specs. 
• BTW, if you don't have an image file that meets these industry specs, download and use the image file attached to this article.

[Anwesha3]

share the next part of it as well please. 

[sriramsun]

Scope

This guide works with a demo use case (a public service campaign) on the Journey Canvas with three funnel stages:

• Awareness - promote issue understanding with a video and display
• Engagement - find engaged users with a creative display
• Conversion - build an email list of users who sign up and download a whitepaper
•  

[Anwesha3]

try to copy paste same : 



<p>Scope</p>
<p>This guide works with a demo use case (a public service campaign) on the Journey Canvas with three funnel stages:</p>
<ul style="list-style-type: initial; list-style-position: inside;">
<li>Awareness - promote issue understanding with a video and display</li>
<li>Engagement - find engaged users with a creative display</li>
<li>Conversion - build an email list of users who sign up and download a whitepaper</li>
<li>&nbsp;</li>
</ul>
<p>Uploading a creative</p>
<ul style="list-style-type: initial; list-style-position: inside;">
<li>To keep things simple, I want you to upload a single image file. (FYI, bulk uploads are possible. I discuss that feature in a different article.)&nbsp;Later, you'll drop that creative into a step when you&nbsp;<a href="https://illumindev.service-now.com/csm/en/create-a-path-on-the-journey-canvas?id=kb_article_view&amp..." target="_blank" rel="noopener noreferrer nofollow">create a path</a>&nbsp;on the canvas. At some point, but not right now, you'll want to learn these ad tech industry&nbsp;<a href="https://illumindev.service-now.com/csm/en/upload-a-creative?id=kb_article_view&amp;sys_kb_id=68a0118..." target="_blank" rel="noopener noreferrer nofollow">creative options and file specs</a>.&nbsp;</li>
<li>BTW, if you don't have an image file that meets these industry specs, download and use the&nbsp;<a href="https://illumindev.service-now.com/sys_attachment.do?sys_id=5a12a9031bf4de109a003267cc4bcbe2&amp;vie..." target="_blank" rel="noopener noreferrer nofollow">image file</a>&nbsp;attached to this article.<br />
<h5 id="toc-hId--760340358">What is the Journey Canvas?</h5>
<p>It's our cutting-edge campaign builder that lets you plan, buy, and see results on a single platform. Drag and drop creatives and audiences to plan the consumer journey on any digital channel. Target the right message to the right audience and get better returns on ad spend. It's advertising automation like you've never seen before.</p>
<p>BTW, if you've already read through the&nbsp;<a href="https://illumindev.service-now.com/csm/en/classic-canvas-quickstart-guide?id=kb_article_view&amp;sys..." target="_blank" rel="noopener noreferrer nofollow">Classic Canvas Quickstart guide</a>, some of what you experience here will be familiar. And with good reason. There's a measure of overlap between the two campaign builders. A lot of the jargon is the same, along with the foundation tasks you must complete before jumping into campaign-building mode.</p>
</li>
</ul>





Kindly mark the reply as a correct answer / helpful if it helped to solve your question.

Thanks,
Anwesha