Localization - Catalog Item translation

[John Zhang1]

Hello 

 We are trying to translate many catalog items used for HRSD HR Services.   I followed the following steps and find all language are disabled after clicking "Request Translation" button.   

Request translations for a Service Catalog item (servicenow.com)

I really like to find out how to enable each language.   

[Allen Andreas]

Hi John,

Did my original reply answer your original question?

Thank you!

[John Zhang1]

Yes, it is helpful, but not work for my configuration setting.

[Allen Andreas]

Hi,

I'm unsure what you mean as your issue in your original question is resolved by creating a language record (for the respective language) at: Localization Framework > Settings. Sorry, I don't know what you mean by it's not working for your configuration setting?

[Alex Coope - SN]

@John Zhang1,

It's all in this blog post,

With regards to selecting the language (as I see the other comments between yourself and Allen) you will need to ensure you either have the Language Pack (if it's one we provide) installed or an "active=true" language entry in the [sys_language] table in order to create a "setting" in LF for that given Language,

Many thanks,
kind regards

 

[Allen Andreas]

Hi @John Zhang1 

I just wanted to check-in and see how you're doing.

I hope my reply above helped guide you correctly.

Please mark above reply as "Accept Solution", if so.

Thanks!