PDI-Utah Patch 4-Cannot open Flow designer UI - dev131333
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‎07-19-2023 08:26 AM
Hi,
I had to order new PDI recently, and seems like Flow designer interface is currepted and does not open at all.
It just shows the blank page instead without any instructions/warning/errors when I try to open Flow Designer.
Instance version - utah-12-21-2022__patch4-hotfix2-06-23-2023
Need urgent help.
Thanks,
Ganesh
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‎07-19-2023 08:30 AM
Hi there,
Unfortunately you won't receive support on your PDI as you might be aware already. PDIs are not supported.
If it is still a new PDI, you could release this one and request one again.
Or perhaps someone ran into this recently and knows something, though else: request a new PDI.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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‎07-19-2023 08:37 AM
Thank you @Mark Roethof , i just found out that its my old PDI upgraded to latest version. It has some of my previous work and POCs. If nothing is supported then there aren't much options I assume.
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‎09-21-2023 02:52 AM
Change the system property glide.ui.polaris.experience to all lower case true or false.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1504096
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‎09-21-2023 03:12 AM
I had the same issue - but in my work environment, it got resolved after following - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1504096
Basically you shouldn't use capitals for true/false in glide.ui.polaris.experience system property. Give it a try and let us know if it works for you as well.
