"is not one of" filter condition not showing

kente
Tera Guru

I am trying to utilize the is not one of operator in a condition field. I am using it on String field, but operator is not selectedable

find_real_file.png

According to https://docs.servicenow.com/bundle/newyork-platform-user-interface/page/use/common-ui-elements/refer... it should be there.

It is however working if I just modify the query from the URL.
find_real_file.png

1 ACCEPTED SOLUTION

Michael Jones -
Giga Sage

Technically? The "Not one of" is only included as an option for a choice field that contains strings such as the State field on Incident. This lets you pick from the possible options for that field, but doesn't let you enter free-form values. The UI will limit the options based on the type of field, so this is actually the expected behavior within the platform. 

Neat trick using the URL 🙂 Does it actually work properly (do you get the results you expect)?

 

If this was helpful or correct, please be kind and remember to click appropriately! Michael Jones - Proud member of the CloudPires team!/p>

I hope this helps!
Michael D. Jones
Proud member of the GlideFast Consulting Team!

View solution in original post

2 REPLIES 2

Michael Jones -
Giga Sage

Technically? The "Not one of" is only included as an option for a choice field that contains strings such as the State field on Incident. This lets you pick from the possible options for that field, but doesn't let you enter free-form values. The UI will limit the options based on the type of field, so this is actually the expected behavior within the platform. 

Neat trick using the URL 🙂 Does it actually work properly (do you get the results you expect)?

 

If this was helpful or correct, please be kind and remember to click appropriately! Michael Jones - Proud member of the CloudPires team!/p>

I hope this helps!
Michael D. Jones
Proud member of the GlideFast Consulting Team!

Ahh i should learn to read the docs better 🙂

find_real_file.png

 

But yes. The trick does work. Haven't tested it "full blown". But when i add a new value it gets removed from the list