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‎09-01-2022 09:04 PM
Hi,
I have a custom choice field 'Type' in the cmn_location table with choices as A, B, C and D. In the CMDB table I am using a reference field 'Location' which refers to cmn_location.
I have applied a simple reference qualifier as below:
Type is A or Type is C
But while click the magnifying glass in the 'Location' field it is only showing Type A records and not Type C. Am I missing something here?
Solved! Go to Solution.
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‎09-03-2022 10:34 AM
Hi,
Should work fine
but try this as well -> are you sure the choice values are correct and those are not Choice labels.
javascript:'u_type=Data^ORu_type=Data Center';
regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎09-03-2022 10:34 AM
Hi,
Should work fine
but try this as well -> are you sure the choice values are correct and those are not Choice labels.
javascript:'u_type=Data^ORu_type=Data Center';
regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎09-05-2022 02:06 AM
Hi,
I used this advanced qualifier javascript:'u_type=Data^ORu_type=Data Center';
and then in the attributes I removed the tree_picker=true and it's working now, Is that a cause?
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‎09-05-2022 02:09 AM
Hi,
tree_picker might be an issue.
If you remove tree_picker and use this then it should still work fine
javascript:'u_typeINData,Data Center';
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader