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01-12-2022 10:16 PM
We are triggering the Approval from the Ask for Approval Action from the Flow designer.
If the user rejects the approval task then the task is getting rejected however we develop in such a way that the user has the option to retrigger the approval for the same parent task.
Problem:
Now if the user retrigger the approval and he goes back to the rejected approval task and update the comments in that then the triggered approval task is changing to No longer required.
Does anyone know why this is happening ?
Solved! Go to Solution.
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flow designer

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01-20-2022 01:33 AM
We have raised the case with HI Support.
And it is known error which will be resolved in SAN Diego version
PRB for this #PRB1535429
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01-17-2022 03:57 PM
Perhaps when the user retriggers the approval by entering the comments, can you update the approval state back to 'Requested', or are you doing that already and it is still updating to 'No Longer Required'?

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01-20-2022 01:33 AM
We have raised the case with HI Support.
And it is known error which will be resolved in SAN Diego version
PRB for this #PRB1535429