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Auto populate Current Date time in a field?

Hello,   I have a requirement to autopopulate current date time a field when we click on a link in the notification, I am trying to generate the URL using below: Click Here:  ${URI+&sysparm_begin=gs.nowDateTime()}   but this is just not giving me any...

Resolved! GlideSysAttachment.getContentBase64 isn't working

Hi Guys, I am unable to make the below code work. I am trying to send an attachment via REST message by encoding it to Base64 first. The records are getting created in the third party system without the base64 bit. Any ideas? (function executeRule(cu...

Mussie by ServiceNow Employee
  • 4702 Views
  • 2 replies
  • 8 helpfuls

Resolved! Downgrade an instance

Hello, Anyone here had requested a downgrade ? ServiceNow support say that it is possible but I'm not sure about the consequences. Thank you

khadija3 by Tera Guru
  • 5294 Views
  • 6 replies
  • 3 helpfuls

Download attachments to single Zip file

I have a table called xxx( same like RITM), When i apply some filter conditions i will get 82 HR ticket, Those hr ticket has 3 to 4 attachments for each ticket.now, they i some automation(script) that downloads each ticket attachments to respective f...

User662839 by ServiceNow Employee
  • 2543 Views
  • 7 replies
  • 0 helpfuls

Cloning - when is the best time...

Hi, I need to clone my PROD instance over both my TEST and DEV instances and it's been some time since we last performed a clone.  My first question is, does cloning have much impact on the PROD system whilst it's taking place and with that in mind, ...

Daniel Voutt by Tera Contributor
  • 2214 Views
  • 3 replies
  • 6 helpfuls