Repeating same ids while creating new record

[Sengeni]

Hi,

 while creating new request in request page, after submitting the request id generate with existing one. how can we change that. refer the image below

Regards and Thanks,

Sengeni

[Sujatha V M · Accepted solution]

@Sengeni Is auto numbering set on your instance? 

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/field-admini...

Please refer the links below, 

https://www.servicenow.com/community/developer-forum/duplication-of-change-change-tasks-numbers/m-p/...

https://www.servicenow.com/community/itsm-forum/auto-numbering/m-p/751787

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.