Report is not showing for some users

Rosy14 · ‎08-01-2024

Hi,

I have two reports of same configurations. One is type column and another is List. The column one is visible but List type is not. Getting this error.

Dr Atul G- LNG · ‎08-01-2024

Hi @Rosy14

The error screenshot states it is ACL issue only. Need to reverify ACL. is user can see table data without report?

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Rosy14 · ‎08-01-2024

I have to add a ACL on question_answer table. Thanks for the info.

View solution in original post

Dr Atul G- LNG · ‎08-01-2024

Hi @Rosy14

Please check is any ACL on these fields on report view.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Rosy14 · ‎08-01-2024

Hi, I have checked all acls for report and case table . Still same issue.

Dr Atul G- LNG · ‎08-01-2024

Hi @Rosy14

The error screenshot states it is ACL issue only. Need to reverify ACL. is user can see table data without report?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Rosy14 · ‎08-01-2024

Yes . User can view table data without the reports.