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Report is not showing for some users

Rosy14
Kilo Sage

Hi,

I have two reports of same configurations. One is type column and another is List. The column one is visible but List type is not. Getting this error.

Rosy14_0-1722497974592.png

 

Rosy14_1-1722498005082.png

 

 

 

2 ACCEPTED SOLUTIONS

Hi @Rosy14 

 

The error screenshot states it is ACL issue only. Need to reverify ACL. is user can see table data without report?

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

I have to add a ACL on question_answer table. Thanks for the info.

View solution in original post

11 REPLIES 11

Hi @Rosy14 

 

https://www.servicenow.com/community/developer-forum/user-is-unable-to-view-report-although-user-hav....

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi, I checked there is a field Store number which is a variable of the Record producer is not showing. May be thats why it is not showing as i added group by Store Number.

I added ACL like that . Please check if anything wrong here as still not coming.

Rosy14_0-1722501523152.png

 

Looks okay to me. 

 

@Sandeep Rajput  any thoughts

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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still not coming

I have to add a ACL on question_answer table. Thanks for the info.