Requested for field is not showing inactive users for non admin users?

[naveenmyana]

Hello,

We have an issue on order guide that requested for field is not showing Inactive users for non admin users, there is no condition on requested for field also.

Any idea how can this be fixed.

[Brian Lancaster · Accepted solution]

There is a before query business rule on the user tabled called 'user query'.  If you make this inactive it will show all users even if they are not active.  Note this will make it visible whenever a user is looked up (caller on incident, requested_for on items, etc.)  It will not just change it for order guides.

[naveenmyana]

Hello Brian,

But with that Br active it is working fine in our dev environments..not sure what changed here. Any other ideas brian so that we can keep that BR active

[Brian Lancaster]

Are you sure you test with non-admin account in dev.  This BR only does not run when an admin is doing a lookup on the user table.

[naveenmyana]

 I am sorry the user I tested has admin role, Can we restrict only this for my order guide to be able to look for inactive users..We dont want to interrupt other modules.