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01-31-2019 06:29 AM
Hello,
We have an issue on order guide that requested for field is not showing Inactive users for non admin users, there is no condition on requested for field also.
Any idea how can this be fixed.
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01-31-2019 06:34 AM
There is a before query business rule on the user tabled called 'user query'. If you make this inactive it will show all users even if they are not active. Note this will make it visible whenever a user is looked up (caller on incident, requested_for on items, etc.) It will not just change it for order guides.
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01-31-2019 07:31 AM
Not that I can think of. Since the business rule runs on the user table I don't think there would be a way to detect that the lookup was form an order guide. My only thought would be to disable the Business rule and then go into all the other modules and put a reference qualifier on the user fields active is true.
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01-31-2019 06:51 AM
Hi
There is a BR "user query" which takes care of this. In the condition there will be admin and user_admin roles, for them only all users are seen and not for anyone else. If you want it to run for all, you need to remove the roles from that BR and try.
Regards.
