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11-20-2025 12:27 AM
I should run a Flow Execution for the incident to check whether an SMS has been sent. Is it possible with ATF to run the flow to trigger the sending of SMSs?
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11-20-2025 12:44 AM
flow runs in background and is server side logic and can't be checked with ATF.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-20-2025 02:51 AM
Please close the thread buddy.
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Dr. Atul G. - Learn N Grow Together
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11-20-2025 02:57 AM
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11-20-2025 04:21 PM
Hi,
I don't know all the technical details of your situation but for example, if your flow is triggered when a Priority 1 Incident is created to send an event to trigger an SMS, I would:
- Impersonate a user entitled to do that
- Record Insert a P1 Incident
- Record Validate or Record Query there is an event with the correct parameters.
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11-25-2025 04:27 PM
Hi @OMT ,
Any feedback on this topic? Were you able to make progress?
I am curious to know the outcome and hopefully improve the resolution if this topic. There are not many things you cannot do with ATF.
