Scheduled job access

[Priyanka Shind1]

Hello All,

I want to provide access for Scheduled jobs to the users to create recurrence cases, incidents e.g. daily weekly monthly incidents using standard templates.

At present scheduled job module has "Admin" access but I dont want to give admin role to the users. I have given schedule_Admin role to the user after this user can see the scheduled job module however no records are visible, In addition to this New button to create schedule job is also not visible.

Can someone please suggest on this ?

thank you

[Anil Lande]

Hi,

In that case you need to modify ACL's scheduled job table and schedule_admin role into it.

But would suggest not to make any changes to system configurations and do not give more privilege's to end user. You can always ask for requirements and get those implemented through developers.

A wrong script/job can cause big issue as it always affect database values.

Thanks,
Anil Lande