Script step's input variable value turning to "{{undefined}}" in Paris Flow Designer

Hitoshi Ozawa
Giga Sage
Giga Sage

Just want to make sure if this is happening just in my instance or if it's also happening in other instances too.

In my Paris instance, Script step's input variable value is turning to "{{undefined}}". This doesn't happen in my other instances in different versions.

Steps to reproduce.

  1. Create an Action
  2. Create an Action Input
  3. Add A Script step
  4. Create Input Variable to Script
  5. Drag Action's input variable to the Value
  6. Check that value is OK
    find_real_file.png
  7. Click other part of the page
  8. Value changes to "{{undefined}}"
    find_real_file.png

 

 

1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Hozawa,

I have followed the above steps in my PDI instance and I am able to reproduce this issue. The only change is that the input value is set to blank and not undefined once I save the form. I will test this again in a zbooted instance and let you know

 

- Pradeep Sharma

View solution in original post

27 REPLIES 27

If it's a personal instance, go to the Your Instance page and select "Manage" > "Upgrade instance".

Unfortunately, this patch works on Chrome but I'm still getting an error with Firefox.

find_real_file.png

cjones1
Tera Contributor

I'm also having this issue after we've upgraded from New York to Paris (skipped Orlando)

Need to apply Patch 1. Even after the patch, Paris won't work with Firefox. It's working with Chrome so far.

Thank you! I opened a HI ticket and they advised it's fixed in Patch 2 which was released on the 23rd but I haven't tried upgrading yet.

Just checked my personal instance.

Seems like Patch 3 is out too. Will try that.