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Search knowledge articles based on only short description

Janarthanan
Kilo Contributor

Hi,

We want to search knowledge articles based on short description. Currently it searches the search text in multiple fields and displays the results, but want to match search text only with short description and pull the results. How to achieve this?

Also, how to customize sorting search results? Let's say, we want to sort by KB article No./most used/etc.

5 REPLIES 5

HI Janarthan, Please could you help me with the steps you followed to resolved this issue. I also have similar requirement.