Send all email to this test email address (non-production testing) ... sometimes?

[qster]

In our ServiceNow DEV instance, we manage stories using Implement Now.  We would like to send emails from it however it's DEV so it doesn't send email because we've set the email property (email_properties) > "Send all email to this test email address (non-production testing)" to a disposable email account.  Is there any way around this setting so we can send a few specific types of emails?

[JagjeetSingh]

Hi,

You can change that email address(in send all email to this test email address field) to your email address. You'll receive all the mails and you can check how it works.

Before doing this make sure that you delete or mark processed all the emails which are in send-ready state. You can do this via background script also. Otherwise your email box will be bombarded by all the mails which are in send ready state.

Mark my response correct or helpful if it works for you.

[qster]

Thank you for your response. 

My hope is to only have one app send emails and leave the rest as is.  Trying to control through my inbox will be too taxing on resources.  I really appreciate the help though!

[Kieran Anson · Accepted solution]

If you want a bit more flexibility in the email destination you can use the following dev share item as a baseline and modify as needed.

PreProd Email Whitelist

[qster]

Thank you for your response.

This looks promising and at the very least something I can work with. I will take a look at this solution and see if it will fit my need.  Will update you after I do so.