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06-29-2021 02:38 PM
In our ServiceNow DEV instance, we manage stories using Implement Now. We would like to send emails from it however it's DEV so it doesn't send email because we've set the email property (email_properties) > "Send all email to this test email address (non-production testing)" to a disposable email account. Is there any way around this setting so we can send a few specific types of emails?
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06-29-2021 08:05 PM
If you want a bit more flexibility in the email destination you can use the following dev share item as a baseline and modify as needed.
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09-15-2021 10:16 AM
We had to come up with a very custom solution to manage this but Kieran provided a solution that gets the gist of it. However, this is still a work in progress, and it's still super limited. We do pretty well without enabling notifications in dev, however, there are times that we need to work on integrations where outgoing email initiates a process in another system. This is what we ended up designing for. I'm giving the "Mark as correct answer" to Kieran only because I'm not able to provide our full solution here.
